User ID and Password Assistance
If your account is locked or you need to retrieve your User ID and/or Password, assistance is available.
Please use the following information to determine what help my be available to you:
Tops Associates
Store Users:
For Personal User IDs, use the Tops User ID -
Account Management Application or dial 6000, option 9.
For Role-based User IDs, please contact your Store Manager
or dial 6000, option 9.
Corporate & Distribution Center Users:
Use the Tops User ID -
Account Management Application
or call (716)635-5555, option 2.